The Five Dysfunctions of a Team

The Five Dysfunctions of a Team

by Patrick Lencioni · 2002

In this compelling leadership fable, Patrick Lencioni reveals the five dysfunctions that lie at the heart of why teams struggle. He outlines a powerful model for building a cohesive, high-performing team by overcoming the common pitfalls of trust, conflict, commitment, accountability, and results.

Best for: Manager Consultant Leader
Level: Intermediate Time: Medium Practicality: 2/5 Inspiration: 5/5
Key Ideas
Teamwork begins with trust. And the only way to build trust is to overcome our need for invulnerability.
The only way to have healthy conflict is to overcome our need for artificial harmony.
The only way to gain commitment is to overcome our need for certainty.

Teamwork begins with trust. And the only way to build trust is to overcome our need for invulnerability.

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Notable Quotes

Teamwork begins with trust. And the only way to build trust is to overcome our need for invulnerability.

The only way to have healthy conflict is to overcome our need for artificial harmony.

The only way to gain commitment is to overcome our need for certainty.

The only way to hold one another accountable is to overcome our need for low standards.

The only way to put results first is to overcome our need for status and ego.

Not finance. Not strategy. Not technology. It is teamwork that remains the ultimate competitive advantage, both because it is so powerful and so rare.

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